byGarzonResume
Carlos Garzón Colorado
AI & Automation Engineer — Software Engineer & Full-Stack Developer
I'm a Software Engineer specialized in Artificial Intelligence, automation, and Full-Stack Development, focused on designing and building systems that connect technology with real business needs. I currently work as an AI & Automation Engineer, designing architectures, internal platforms, integrations, automations, and AI-powered solutions to optimize commercial and operational processes, improve customer experience, and reduce manual work. My experience covers frontend and backend development, APIs, databases, cloud infrastructure, system integrations, workflow automation, and LLM-based systems. My approach is not to use AI as an isolated tool, but to integrate it into real products, platforms, and business processes.
Professional Experience
Professional Experience
AI & Automation Engineer
Architectural Solutions LLC · Miami, FL
Jan 2026 — Present
- Design and build AI-powered systems, automation workflows, and internal software solutions to improve business operations, customer experience, lead management, and organizational scalability.
- Design and implement end-to-end automation systems across sales, operations, marketing, and customer experience.
- Build integrations between APIs, CRM platforms, internal systems, databases, and third-party services.
- Develop internal platforms, dashboards, reporting systems, and operational tools.
- Design AI-powered workflows using LLMs and intelligent automation for lead qualification, customer communication, and internal decision support.
- Automate lead capture, qualification, follow-up, assignment, and sales pipeline processes.
- Improve internal workflows by replacing manual processes with scalable software and automation.
- Design data structures and systems for operational visibility and decision-making.
- Build and maintain full-stack applications and backend services supporting business operations.
- Implement security, access control, monitoring, and data protection practices.
- Translate business requirements into scalable technical solutions, collaborating directly with leadership and operational teams.
Software Engineer
Gudfy · San Gil, Santander (Remote)
Dec 2022 — Nov 2025
- Led technical planning and tech stack selection for a Marketplace platform, defining architecture, development, and best-practice guidelines to ensure scalability, maintainability, and delivery speed.
- Was an active member of the development team, working on both Frontend and Backend tasks within an agile Scrum environment.
- Implemented and managed Continuous Integration and Continuous Delivery (CI/CD) processes to optimize development, testing, and deployment cycles.
- Coordinated and led Scrum ceremonies while actively contributing as a Full Stack developer.
- Developed e-commerce solutions with custom design, payment gateway integrations, and external provider connections through APIs, adapting the platform to specific functional and commercial requirements.
- Created custom plugins, snippets, and bespoke features tailored to client needs.
- Implemented technical SEO strategies and performance optimization to improve load times and user experience.
- Carried out web scraping processes to extract and process information relevant to the platform's operation.
- Handled server administration and management: deployments, migrations between environments, corporate email configuration, infrastructure adjustments, and production technical support.
- Mitigated DDoS attacks and contained malicious content injections, protecting the stability, integrity, and availability of the platforms.
Web Developer & Scrum Master
Freelance Developer · Manizales, Caldas
Feb 2021 — Mar 2023
- Developed custom websites and digital solutions for agencies and direct clients using PHP, JavaScript, and Python, along with HTML, CSS, SCSS, and Bootstrap.
- Developed, customized, and evolved web platforms for both corporate presence and e-commerce, using CMS platforms such as WordPress and Shopify depending on each project's needs.
- Implemented, optimized, and maintained online stores, including bulk product uploads, payment gateway and button integration, technical performance tuning, and SEO improvements.
- Handled evolutionary and corrective website maintenance: updates, functional adjustments, content management, and continuous improvements to ensure stability and technological relevance.
- Developed and customized WordPress themes and plugins, while also managing hosting environments, databases, and SSL certificates.
- Executed key technical configurations such as domain redirections, DNS adjustments, server migrations, and backup strategies to protect data integrity and operational continuity.
Project Professional
Efigas · Manizales, Caldas
Aug 2022 — Nov 2022
- Advised internal and external teams in the formulation, structuring, and development of projects, providing methodological, strategic, and technical support.
- Managed the creation and delivery of key deliverables for ongoing projects, ensuring deadlines, documentary consistency, and quality standards were met.
- Led the management of the research, innovation, and technology development project portfolio, prioritizing initiatives by strategic value and potential impact.
- Classified and grouped projects resulting from internal innovation calls, identifying common problems and opportunity patterns using artificial intelligence, natural language processing (NLP) in Python, and data analysis.
- Developed technology solutions on the Azure platform and built analysis and automation tools with Python and Pandas to process information, structure data, and optimize workflows.
- Developed a strategic technology monitoring platform in SharePoint, with automations via PowerAutomate, facilitating the monitoring of advancements in science, technology, and innovation, as well as identifying opportunities and calls connected with academia and the public sector.
Scrum Master & Web Developer
Licitaciones.Info · Manizales Metropolitan Area
May 2021 — Jul 2022
- Led the development team in agile project management, driving planning, execution, and tracking through the final phase of each sprint, focused on meeting objectives, delivering value, and continuous improvement.
- Acted as an active member of the development team, contributing to technical solutions and writing custom PHP code to address specific project needs.
- Facilitated the implementation of the Scrum framework, promoting the correct execution of its ceremonies and the application of the pillars of empirical control.
- Supported the definition of objectives, deliverables, task refinement, and minimum acceptance criteria, helping the team work with greater clarity, focus, and technical alignment.
- Removed impediments affecting the team's delivery capacity and served as a bridge between administrative and technical areas, ensuring effective communication of priorities, expectations, and results.
Solutions Consultant
DATECSA · Manizales Metropolitan Area
Jun 2016 — Mar 2021
- Prepared technical proposals for requirements in acoustics, soundproofing, automation, sound engineering, multimedia, and large-scale printing equipment implementation.
- Led project execution using the PMBOK project management body of knowledge.
- Fostered relationships with potential clients to carry out the corresponding requirements analysis.
Technical Skills
Technical Skills
LLMsAI AgentsPrompt EngineeringNLPWorkflow AutomationPHPJavaScriptTypeScriptPythonHTMLCSSSCSSNode.jsReact.jsNext.jsAngularMedusa.jsTailwind CSSBootstrapShopifyWordPressMySQLPostgreSQLAWSAzurePowerAutomateSharePointPandasLinuxCpanelCloudFlareGitGitHubGitHub ActionsPM2Visual Studio CodePostmanJiraConfluenceNotionREST APICI/CDCRM IntegrationsWeb ScrapingSEO
Additional Skills
Tech content blogger
Native Spanish. Proficient in English.
Education
Education
Corporación Universitaria Remington
Systems Engineering
Centro Colombo Americano
Languages — Foreign Language Teacher Training
Certifications
Certifications
Programming and Web Development
- Ethereum Course for Developers
- Ethereum Tokens Course: Fundamentals
- Java OO: Understanding Object-Oriented Programming
- Git and GitHub: Control and Share Your Code
- Git and GitHub: Branching Strategies, Conflicts, and Pull Requests
- Become a Full-Stack Web Developer
- Web Development: Automated Quality Control
- Web Development Fundamentals: Full Stack or Front-end
- Essential Programming Fundamentals
- GitHub for Programmers
- Advanced JavaScript: Best Practices
- Advanced JavaScript: Regular Expressions
- Essential JavaScript
- Essential MySQL
- Essential Node.js
- Object-Oriented PHP
- JavaScript Certification
- Essential CSS
- CSS: Responsive Web Design
Machine Learning and Artificial Intelligence
- Azure: Essential Machine Learning and Artificial Intelligence
- Artificial Intelligence Fundamentals: Machine Learning
- Prompt Engineering Course with ChatGPT
Remote Work and Collaboration
- Remote Work and Virtual Collaboration
Agile Methodologies and Scrum
- Professional Scrum Course
- Product Owner Fundamentals Course
- Agile Teams Management Course
- User Stories in Scrum Course
- Scrum Master Course
- Agile Coach: Lead Transformation in Companies
- Survey Contributor of The Agile Adoption Report 2022
- Scrum Foundation Professional Certificate
- Scrum Foundation Professional Certificate - SFPC™
- Learn SCRUM
- Scrum Certification
Cybersecurity and Privacy
- Cybersecurity and Privacy Course for Companies
- Guide to Learning Information Security
Tools and Terminal
- Introduction to Terminal and Command Line Course
Management and Human Talent
- Human Talent Management for Startups Course
Continuous Learning
- Course for Learning Effectively Online
- Lifelong Learning